You may select to print as many as you need for your vacation. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. From outside the U.S. access 1-321- 837-6106. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. if you have and inside stateroom do you have to pay for laundry service? WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. I have a $25 OBC per pax. Vaccination requirements change frequently. OBC from HAL generally cannot be used in the casino, while OBC that you (or your TA or someone else) provided can be used. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. For your convenience, foreign currency exchange services are available at Guest Services. Celebrity does that and I wish HAL would too. both aerobic and strength-training equipment. Powered by Invision Community. CC Help Jenn In Australia, call us toll free at 1-800-260-639. Please practice wearing your life jacket. :). I dont think weve paid attention before (obviously not!) Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. By It's been my experience that you don't have to do anything. MissJammin, November 23, 2016 in Holland America Line. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. sigsky, February 3, 2019 in Holland America Line. Enjoy warm sunshine, shimmering seascapes and vibrant cities. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. Featured fares are per stateroom based on double occupancy. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. The luggage tags are clearly marked with your ship name. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Complimentary champagne will be served at the auctions. I don't have to hope that they credit it to the right place. Holland America (See section for Bags VIP Luggage Delivery below for details.). Distribute your ship phone number to friends and relatives. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Choose from options for calling only, calling and messaging or calling, messaging and data. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Special life jackets are available for children and infants. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. The Hotel Service Charge is either $13.50 or $15.00 (for a suite), , per day. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. We don't drink enough to make the drink package pay. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. The minimum age to participate in Club HAL is three years. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. Holland America Line assumes no responsibility for the items listed above. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. If you charge in excess of the held amount, the accumulated excess charges will be added to your pre-authorized amount at the end of each day. disembarking the ship, and for making purchases on board. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. In many countries, you can also use your ATM card to obtain local currency. Bidis essentially flavored cigarettes are not generally permitted entry. In fact I had like a $3.00 credit still on card from casino last evening of one cruise and they called me twice to come cash it out! PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Cigarettes may also be subject to a tax imposed by state and local authorities. You will claim your luggage when you arrive at your final airport destination. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Times and locations can be found listed in Navigator and the When & Where program. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. suits you. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. All documentation and immunization requirements are established by government authorities and not by Holland America Line. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. It is not a deposit, it is a hold on your credit that is available. WebFind the best value cruise sailings to South America in January 2024. You will be able to leave a comment after signing in, By Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. Holland America Line Rewards Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Please Note: Please read the LUGGAGE DIRECT SERVICE section, for more detailed information. Holland America Points can be applied towards statement credits, onboard amenities, gift If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. Please see the following important information about your luggage tags. Taxes, Fees & Port Expenses are additional. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Promotion is based on promotion code(s) N2 and based on double occupancy. Tips? This will help prevent delays in obtaining pre Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. Make the Most of Onboard Credit | Holland America Line I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Additional information concerning Customs matters will be provided during your cruise. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Please contact Guest Services for more details. A seamless transition is what our pre- and post-cruise hotels and tours are all about. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. An additional charge may be applied. With RCCL there was no hold, I gave my creditcard number and that was it. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. We have some from HAL; some from TA and also our CCL stocks. will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. of disembarkation. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Yet another reminder why I'm a happy American Express cardholder: never having to worry about this issue. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). WebAn envelope. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. Dive In featuring hamburgers and hot dogs. America The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. Rather than adding extra to hotel service charge, you can also donate to crew fund. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. Then sail away for your romantic honeymoon! Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. Holland America Cruise Onboard Credits and Balcony Upgrades In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. For this reason, Holland America Line has size and weight guidelines for scooters. Our activities to protect the environment have not gone unnoticed. There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. Frequently Asked Questions | Holland America Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. During the voyage, a safe to store your valuables and important documents is available in your stateroom. But it will work for me.. Pack shoes on top of other contentsin your baggage to expedite the screening process. We will acceptU.S. travelers checks. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. And I have been successful with just putting gambling money on room account and then cashing out at casino. They say can't use for casino, but neve Holland America Line's 150th Anniversary Offer Includes an Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above.
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