How does cable internet get to your house? https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. Jacksonville, Florida Area. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window Press Enter to send it. Hello there! -You are responsible for the "mast," the . Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. When asked if you want to order new service, say "No."
Robert Campbell on LinkedIn: Small Business Phone Data Plans | Comcast To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. Thanks! Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. First, your internet service provider sends a data signal through the coaxial cable, or coax cable, into your homespecifically, to your modem. Thank you for reaching out to the Digital Care Team. With our new Xfinity support chat, you do not need to input the name of a person. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. #iworkforComcast If you smell natural gas or see downed power lines please do NOT use this page. Can you direct message your name and address? Hope this helps you out. Phone: Comcasts official customer service number is 800-945-2288, but I called a different number, 800-266-2278. Consumer energy outage map Black River Electric Cooperative: To report an outage , call (800) 392-4711 or Automated Customer Service Hotline at (888) 461-COOP. I have followed these instructions and sent the private message on 6/1/21. This website is using a security service to protect itself from online attacks. Otherwise, press 0 at each prompt; eventually get rep. You should never get a big shock from a coax cable. Connectivity and managing Your Comcast Business network. Click Continue. Let us know. Please send us a PM with your first and last name, as well as house numbers to your service address. Then, call PG&E at 1-800-743-5000. it can't possibly cost enough to run a new line to make it worthwhile for Comcast to pursue this in court, and 2.) I called 800-288-2020 and was told to call Risk Management at 800-894-0374. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Press question mark to learn the rest of the keyboard shortcuts. Penal Code 591 PC is the California statute that makes it a crime for a person to maliciously disconnect, remove, injure, or obstruct any telephone, cable, or electrical line. I even have filed complaints and I encourage others who have skilled the same or comparable things to additionally file complaints. Do what's best for your business. Discussion. Comcast does not do tree trimming. That's not what we want to see! Then it thanks me for signing in. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A drop-down list appears. What to expect: Your complaint will be posted online in a public database. We have all the tools to help with your cable line and make sure it gets taken care of. Privacy Policy. A violation of this law can lead to misdemeanor or felony charges, and is punishable by up to 3 years in jail. Click the direct message icon, Click the "New message" (pencil and paper) icon, In the 'To' line, type "Xfinity Support" there. This website wants shut It's in front of my yard, and it goes across the street. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. How do I talk to a real person at Comcast? 3.) Downed Power Line. If you are experiencing problems with Comcast Xfinity, please submit a report below. Our community is your official source on Reddit for help with Xfinity services. Where or how can I report this? You aren't allowed to. There are two wires hanging down, one black cable wire and the other a twisted metal cable which appears to be the ground wire. If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115.
how do i report a downed comcast line? - perfumexo.com If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489). Thanks. Call us anytime at. Let us know. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just want to report a down power line due to the storm and it wont let me how can I do that?. Contact Customer Service at (800) 391-3000. If they're power lines, they'll caution tape the area and notify DPW and the appropriate power company. Report it as a hazard to your local PD, maybe they have a better contact. 7 years ago. You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. Your IP: Two delivery trucks have had close calls recently. Thank you for bringing this issue to our attention. In the aftermath of a major storm, be aware of hazards presented by downed power lines. Create an account to follow your favorite communities and start taking part in conversations.
Who Do You Call for a Downed Cable Line in 2023? - Report Down Phone DO NOT TOUCH downed lines or anything they are touching. STAY AWAY from downed power lines. Someone on the digital team has put in a ticket, so I am hopeful this can be resolved. Should you experience further issues, please create a new post. 5. I need someone to come out and fix it. Say "No account." If you cant find your address online, you can chat with us at xfinity.com/chat or call 1-800-Xfinity and well determine if service can be provided to your address. Id give them a ring. ASA, ABA, Adherence).
Xfinity Outage Map Lansing MiWith Smart Home Manager, you can: Get help A tree in my back yard has two large branches resting on the phone/TV cables. The "Xfinity Support" graphic replaces the "To:" lineType your message in the text area near the bottom of the windowPress Enter to send it. 1. Call 800.288.2020.
Service Status Center | Comcast Business Hi @CityofCasper, We are not positive on the exact design notifications, but when digging or building around a cable, you want to make sure that the structure is not over a utility property and that when digging, not to dig where utility lines exist. It's a hazard to pedestrians and vehicles! Check an issue already reported Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m.
Why is my Xfinity Cable box stuck on boot? My thinking, if I were to do this at my house would be that that 1.) My electric company has been out already and have told me that it is Comcast's issue.
Comcast Phone Number | Call Now & Skip the Wait - GetHuman How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity Comcast Xfinity problems in the last 24 hours. I also appreciate you taking a moment out of your day to reach back out to our team! You can contact 811 to get utility lines marked. Can you direct message us your name and address, please? The action you just performed triggered the security solution. 5 month old thread now being closed.. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Warn others to stay away. came out and verified that it isn't live. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Click the direct message icon, 2. Hi, @user_af7a95. A South Carolina jury found Alex Murdaugh guilty in the fatal shootings of his wife, Margaret, and their son, Paul. Thanks! Dial 333 to get connected to a customer service representative.
Report a downed power line - Pacific Gas and Electric Company I didn't realize it worked like a chat, and someone did respond to me quickly, but I had closed the window and didn't see the response until today. Performance & security by Cloudflare. I see where the report number has changed, it use to be the main number 800-288-2020 that may have something to do with it. If you have questions about your services, we're here to answer them. They have been hanging very low for over a year. If youve got a free afternoon, you can run the cable yourself and save some money. . .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, The telephone/cable main line is sagging across our drive. A recent storm brought down a tree which took down one of the above ground cables by my house. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area.
Help and Support Topic | Comcast Business Support
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